Groups
Groups are how you choose what shows up in your feed — follow your child's class, a sports team, the band, or a club to get their posts and notifications.
What are groups?
A group is a channel for a class, team, club, or program. When you follow a group, its posts appear in My Feed and you can receive a notification each time it posts. You manage all of this on the My Groups screen.
To open it: sign in, then tap Follow Groups on Home or in your profile.
Public vs. private groups
My Groups lists groups in two sections:
- Public Groups — anyone at your school can find and follow these (marked with a people icon).
- Private Groups — these require a passcode to join (marked with a lock icon).
Each group row shows its name and member count. Once you follow a group, a small bell appears next to its Joined button — that's its notification control (see notifications below).
Following and leaving a group
- Find the group on My Groups.
- Tap Join next to it — for a public group, you're added right away. To leave, tap Joined.
- Private groups show Request to Join instead — ask the group's leaders to let you in, or use a passcode (see below).
If both sections are empty, you'll see No groups available yet.
Joining a private group
Private groups are joined by approval or with a passcode from your teacher, coach, or group leader.
- Request to join: tap Request to Join on the group's row. Its leaders are notified, the button changes to Requested, and you'll get a message when a leader approves (or declines) your request.
- Have a passcode? Tap Have a passcode? Join a private group near the top of the screen and enter the code — you're added right away. This also works for hidden groups that don't appear in the list.
- If the passcode is wrong, you'll see an error and can try again.
Group posts, events, and notifications
- Posts from groups you follow appear in My Feed on Home.
- Notifications for new group posts arrive as push notifications on your phone — you'll get them even when the app is closed (unless you mute the group).
- Mute a group: tap the bell next to the group's Joined button. The bell turns red and crossed out when the group is muted; tap it again to turn notifications back on. The bell only appears on groups you follow. (You'll still see the group's posts in the app — muting only stops the push alerts.)
Members, leaders, and owners
Groups have three roles, and what you can do depends on yours:
| Role | What they can do |
|---|---|
| Member | Follow the group, read its posts, and mute or unmute its notifications. |
| Leader | Everything a member can do, plus post to the group. |
| Owner | Everything a leader can do, plus manage the group — edit it, add leaders, view the passcode, and delete it. |
For staff & group leaders
Set as Default
If you can post to several groups, you can mark one as your Default from the ••• menu (Set as Default). That group is then pre-selected whenever you create a post, so you don't have to pick it each time. A Default badge appears next to its name. This option only appears for people who can post.
Creating and managing groups
Creating and editing groups (the New button, adding leaders, setting passcodes) is available to staff who have been granted permission and whose email is verified. If you need group-management access, contact your school administrator.
Step-by-step guides — creating a group, passcodes, adding leaders and members, group approval — are in the staff help (sign in with your Commander account).
Administrators: approve new groups, reassign owners, and manage any group's members from the Commander — see Admin Help.